Robinhood is hiring a Remote Customer Experience Representative Derivatives
About the team + role \n\nRobinhood is seeking experienced CX professionals with a passion for derivative products (futures, options on futures, forex, etc.) to join the Advanced Services team. This team will support customers including power customers on complex topics including margin, options and futures. Robinhood Derivatives, LLC is a new Robinhood subsidiary looking to provide a best-in-class futures product, and later options on futures, forex, and futures across multiple account types.\n\nIf selected for this role, you will help shape the brand of this exciting new product suite, and have an opportunity to support customers as they employ sophisticated investment strategies to deliver on their unique investment objectives.\n\nIt is preferred that this role is located in one of the office locations listed on this job description which will align with our in-office working environment. This position is only eligible for remote work in limited geographies within the US where we do not have physical office locations. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.\nAvailable Shifts\n\n* Sunday - Thursday 10:00pm-7:00am CT\n\nTuesday - Saturday 10:00pm-7:00am CT\n\n\n\nWhat you’ll do\n\n\n* Leverage deep product- and subject-matter expertise to resolve customer issues and questions involving options, margin and futures outrights. Later this may expand to other derivative products such as options on futures and forex.\n\n* Uncover potential customer or firm risk and ability to communicate that to customers in an articulate manner.\n\n* Utilize our internal tools, including but not limited to: Salesforce and Twilio, to respond to customers in all areas of Options, Futures, and Margin.\n\n* Leverage knowledge of our Robinhood app, web and futures products in order to assist customers as they navigate our exciting new products and require clear explanations to often technical inquiries.\n\n* Utilize brokerage acumen and risk management understanding in order to place closing trades for customers when necessary.\n\n* Research current/future market events and be able to communicate and discuss with customers from a theoretical perspective without providing investment advice.\n\n\n\nWhat you bring \n\n\n* Active FINRA Series 7, 63, and NFA Series 3 required\n\n* Bachelor's degree, plus if in finance\n\n* Minimum 2 years in professional trade desk experience\n\n* Demonstrated results supporting customers in advanced services\n\n* Ability to break down positions in futures and options\n\n* Assess risk and how to mitigate when needed\n\n* Excellent interpersonal skills and communication skills\n\n* Ability to make excellent quick decisions under pressure\n\n* Ability to communicate effectively and de-escalate situations\n\n* Demonstrates subject matter expertise in complex financial services topics including options, margin, and futures\n\n* Ability to concisely and accurately communicate complex topics to our customers\n\n* Schedule flexibility as we evolve to meet the growing demands of our business and customers (working across multiple time zones)\n\n\n\nWhat we offer\n\n\n* Market competitive and pay equity-focused compensation structure\n\n* 100% paid health insurance for employees with 90% coverage for dependents\n\n* Annual lifestyle wallet for personal wellness, learning and development, and more!\n\n* Lifetime maximum benefit for family forming and fertility benefits\n\n* Dedicated mental health support for employees and eligible dependents\n\n* Generous time away including company holidays, paid time off, sick time, parental leave, and more!\n\n* Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Recruiter and Recruiter jobs that are similar:\n\n
$20,000 — $50,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nChicago, Illinois, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Carrot Fertility is hiring a Remote Senior Sales Compensation Analyst
\nThe Role: \n\nCarrot seeks a Sr. Sales Compensation Analyst to oversee, manage and execute on the commission process in a collaborative and dynamic environment. This person will fully own the compensation tool and any commission-related reports/dashboards. In addition, the Sr. Sales Compensation Analyst will be responsible for accurately calculating and processing commission payments based on established commission plans and sales performance data. They will prepare and distribute regular reports on sales performance, commission payouts, and other relevant metrics to stakeholders, such as sales managers and finance, and will also analyze sales data, performance metrics, and commission reports to evaluate the effectiveness of commission plans. Lastly, they will identify trends, patterns, and areas for improvement and make recommendations to optimize commission structures and team or territory alignment to incentivize desired sales behaviors.\n\nMinimum Qualifications: \n\n\n* Bachelor's degree in business, finance, accounting, or a related field. Relevant certifications (e.g., Certified Sales Compensation Professional) are a plus\n\n* Proven experience with commission management, preferably in a sales-driven organization\n\n* Strong analytical skills with the ability to work with large data sets and identify trends and patterns\n\n* Proficiency in spreadsheet software (e.g., Microsoft Excel, Google Sheets) and experience with commission management or sales performance software\n\n* Proficiency in Salesforce reporting and dashboard creation/management\n\n* Knowledge of commission calculation methodologies and sales compensation plans\n\n* Excellent attention to detail and accuracy in calculations\n\n* Strong communication skills to effectively interact with sales representatives and other internal stakeholders\n\n* Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment\n\n\n\n\nPreferred Qualifications:\n\n\n* Experience with CaptivateIQ commission tool\n\n\n\n\nCompensation: \n\nCarrot offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package. The starting base salary for this position will range from $100,000-120,000. Actual compensation may vary from posted base salary depending on your confirmed job-related skills and experience. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Senior and Sales jobs that are similar:\n\n
$55,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWhy this role\n\nOur Onboarding Consultant Team guides our new owner partners through launching or building upon their vacation rental business. We provide resources, exclusive industry insights, and an individualized experience tailored to the owner’s needs and background, helping them feel supported and welcome. \n\nWe are looking for a new Onboarding Consultant to join our team who shares our passion for delivering consistent and incredible guest experiences. The best candidate for this role will thrive in a goal-driven team environment where 5-star hospitality meets proactive, individualized consultation and project management. \n\nThe position serves as a bridge between sales and ongoing support teams. As an Onboarding Consultant, you will prepare the owner with performance expectations and insights as well as make decisions that impact the business. This role will leverage analytical and communication skills to ensure our specialized team builds a mutually successful product for the homeowner and Evolve. \n\nThe Onboarding Consultant is a cross-functional and homeowner-facing role, expected to deliver and explain the customized listing our teams have built and how it will lead to success. Onboarding Specialists are expected to quickly connect with diverse personality types to find collaborative solutions that lead to successful outcomes.\n\nWhat you’ll do\n\n\n* Consult homeowners on vacation rental best practices for providing 5-star guest experiences and the impact guest reviews have on revenue generation\n\n* Build a strong and strategic relationship with the owner and Evolve\n\n* Respond to homeowners’ inquiries, requests, and needs via phone, email, and text promptly in high-quality touchpoints and hold yourself accountable for the quality and timeliness of your deliverables to ensure strong client relations and partner success\n\n* Onboard and manage a continually moving pipeline of new owner partners from the point of signing up through activation\n\n* Utilize internal dashboards and resources to analyze market-specific data to set realistic expectations for performance and distill information for the owner\n\n* Responsible for making independent and critical business decisions in Evolve's best interest. These decisions may be related to profitability, ROI, or partnership readiness with the property and owner.\n\n* Collect relevant property details and utilize Evolve tools and resources to ensure brand standards and expectations are met\n\n* Research, diagnose, and recommend solutions to scenarios or problems that are varied but similar by utilizing resources and adapting solutions for specific situations\n\n* Maintain adherence to team and company standard operating procedure (SOP) while meeting performance and behavior expectations\n\n* Hold yourself accountable for measuring and meeting predefined performance objectives\n\n\n\n\nWhat makes you a great fit\n\n\n* 2+ years of consultative sales, project management, or customer service experience required\n\n* World-class relationship-building skills consisting of excellent verbal and written communication skills as well as active listening\n\n* Proactive communicator and strategic thinker with strong attention to detail who leads with a hospitality mindset\n\n* Ability to stay organized and efficiently prioritize detail-oriented work that varies in both importance and time sensitivity\n\n* Ability to analyze, interpret, and communicate data effectively and the ability to distill to the broader market\n\n* Collaborative and solution-based approach to complex problem-solving and feedback\n\n* Foundational sales skills with the ability to overcome objections\n\n* A goal-oriented, results-driven mentality\n\n* Adaptable and flexible in a rapidly changing environment\n\n* Knowledge of the vacation rental industry and experience with Salesforce and/or SalesLoft is a plus \n\n* Able to work on weekends \n\n\n\nLocation \nWe currently are able to hire throughout the U.S. except in the following states: District of Columbia, Hawaii, and Pennsylvania. There are also certain positions that may have hiring impacts in the following states: California, Maryland, New York, Rhode Island, and Washington. If you live in Colorado, you can work remotely anywhere in the state, at our downtown Denver office, or a hybrid of both!\nCalifornia Applicant Privacy Policy | Evolve\n\nCompensation\n\nFor this role compensation is based on a base pay plus commission model. Our base pay is $52,020.80 annually, based on a 40 hour work week ($25.01/hr). This role is eligible to earn an uncapped monthly commission (with on target earnings of $10,000 annually) based on individual performance. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Sales and Non Tech jobs that are similar:\n\n
$50,000 — $81,250/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nDenver, Colorado, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Unbounce is hiring a Remote Agency Customer Success Manager
\nAbout the role:\n\nWe are seeking a results-oriented, self-motivated, and strategic relationship builder to help Unbounce drive value to our Agency customers. You will work on strategic outreach to connect agency customers to greater value and usage of Unbounce while partnering with Customer Marketing. Specifically, you will play a pivotal role in the momentum of growth within our Agency Partner Program by showing and proving the revenue impact that partners can have on Unbounce’s growth trajectory. In this role you will be part of the Engagement team and report directly to Senior Manager, Customer Engagement.\n\n \n\nWhat you’ll be doing:\n\n\n* Work directly with self serve Agency customers driving engagement, product adoption and retention through value-based outreach (primarily through email campaigns, 1:1 video calls, and 1:many webinar sessions)\n\n* Build and maintain strong, long-lasting Agency partner relationships. Develop the ability to dissect a marketing agency's business goals and help them supplement their existing plan with Unbounce\n\n* Proactively help partners hit their sales goals/milestones - provide coaching and consulting on their processes, execution, and services delivery to drive success and help them find, acquire and retain our mutual clients\n\n* Communicating customer needs and collaborating with the Product Team to ensure customer success with special emphasis on upgrades and renewals\n\n* Collaborating cross-departmentally with other stakeholders to identify customers for internal projects, user research, case studies and more\n\n* Mastering Unbounce and learning it inside and out\n\n\n\n\n \n\nA little bit about you:\n\n\n* 3+ years experience in a customer-facing role or in account management working at a tech (SaaS) company\n\n* You are fluent in both written and oral English\n\n* Experience in Salesforce is a bonus\n\n* Learning Ability: The ability to absorb new information readily and to put it into practice effectively.\n\n* Customer Orientation: The ability and willingness to find out what the customer wants and needs and to act accordingly, taking the organization’s costs and benefits into account.\n\n* Self-motivation: A key element of emotional intelligence, self-motivation includes our personal drive to improve and achieve, commitment to our goals, initiative, or readiness to act on opportunities, and optimism and resilience.\n\n\n\n\n \n\nShare our values: \n\n\n* Courage\n\n* Ambition \n\n* Being Real\n\n* Empathy\n\n* Diversity \n\n\n\n\n \n\nWhat’s in it for you:\n\n💵 Compensation range\n\n\n* $62,115 - $73,440\n\n\n\n\n🤝 Flexibility and time off\n\n\n* A digital-first, distributed working model with flexible hours -- for this role, we will consider all applications from those based in Canada*, with the option to work from our Vancouver office\n\n* 20 vacation days\n\n* Holiday Closure: December 25th - January 1st\n\n* One paid day off on your birthday\n\n* One paid volunteer day per year\n\n\n\n\n🩺 Health and wellness\n\n\n* A comprehensive benefits package including medical, dental, vision, and generous mental health support options – all available on day 1\n\n* 12 personal wellness days\n\n* $500 health and wellness allowance**\n\n* Parental leave and planned reintegration program\n\n\n\n\n🎓 Growth\n\n\n* Org-wide and employee-led DEI and growth initiatives\n\n* Professional development time and budget\n\n\n\n\n🌟 More perks!\n\n\n* One-time work-from-home allowance - $500\n\n* Annual work-from-home allowance after your 1st year - $250\n\n* An annual allowance of $1,000 that you can choose to use towards your vacation, or put toward your RRSP contribution**\n\n\n\n\n* Please note that we currently do not have a legal entity set up to operate as an employer of record in Quebec. We thank you for your consideration but we are unable to accept candidates from Quebec at this time.\n\n** These amounts will be prorated based on your start date.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Senior, Marketing, Legal and Sales jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nVancouver, British Columbia, Canada
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nPlease submit your resume in English.\n\nTo learn more about our team and office culture in Berlin, Germany, visit the following links. \nCareers Page: https://www.knowbe4.com/careers/locations/berlin\nGlassdoor: https://www.glassdoor.com/Location/KnowBe4-Berlin-Location-EI_IE969384.0,7_IL.8,14_IC2622109.htm\n\nThe Marketing Manager is responsible for managing the effective promotion and positioning of the KnowBe4 brand.\n\nResponsibilities: \n\n\nWork collaboratively with appropriate team members to develop and implement all marketing campaigns and strategies that align to KB4 HQ messaging and strategies\n\nManage and build various email lists and create and send email campaigns with calls to action, in compliance with applicable data protection laws\n\nCoordinate with the US marketing team to manage and optimize the design, content, layout, customer segmentation and messaging strategies for direct marketing communications\n\nDrive client strategy and planning through the analysis of historic performance, past email engagement and website interactions (content downloads, site page visits, etc.), understanding KPI’s and implementing list management/deliverable best practices\n\nEmploy best practices as it relates to database concepts such as “A list" segmentation and suppression lists\n\nPredict, forecast and track outcomes of campaigns, website traffic and conversion activities in a manner that allows for meaningful analyses\n\nMeasure campaign results and optimize the lead nurture tracks to increase conversion traffic\n\nWork to minimize list decay and the amount of unsubscribes while increasing the productivity of our email marketing campaigns\n\nManage the set up of all lead generation campaigns.\n\nMeasure and optimize our lead generation marketing using vendor specific dashboards, CRM and marketing analytics reports\n\nResearch and test new marketing lead campaigns with existing and new media vendors to expand our reach and/or lower our cost per lead and increase lead quality in coordination with KB4 HQ\n\nCraft landing pages and lead generation forms for our content to distribute through relevant programs.\n\nKeep up to date with digital marketing trends and potential new channels and strategies to keep us ahead\n\nSupport the management of Search Engine Optimisation (SEO), including organic search engine performance and goal setting based on site impression, clickthrough rates, traffic and conversions\n\nStay up to date with the latest trends and changes with SEO and major search engines\n\nSupport management and setup of all paid campaigns (PPC)\n\nLiaise with the US to create shareable content appropriate for specific networks and social media to spread our brand, content, and links\n\nCollaborate with content marketing and blog contributors to create high quality content and webinars around important, relevant terms\n\nWork with channel marketing to support creation of effective, sustainable, scalable and measurable channel marketing programs\n\nDevelop communication plans and compelling email content to drive partner engagement\n\nSupport event selection and management and collaborate with other EMEA marketing teams to ensure consistency in messaging, event attendance and best practice\n\n\n\n\nRequirements: \n\n\nMA or Degree in Marketing or business-related subjects\n\nCIM Certification/Diploma (not essential but an asset)\n\nCompetence in using digital marketing tools\n\nA willingness to learn new methods and technology\n\nMinimum 3 years in marketing management experience\n\nExperience with Google Workspace\n\nPrior experience with marketing automation systems such as HubSpot or similar\n\nPrior experience with Salesforce or other CRM software a plus.\n\nInfectious positive, can-do attitude\n\nStrong verbal and written communications\n\nExcellent time management and organization skills\n\n\n\n\nThis position is a temporary position due to Maternity Leave. The expected end date of this position is December 31st, 2024. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SEO and Marketing jobs that are similar:\n\n
$62,500 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBerlin, Berlin, Germany
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Coinbase is hiring a Remote Institutional Operations Specialist
\n\nAt Coinbase, our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.\n\nThere are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.\n\nReady to #LiveCrypto? Who you are:\n\n\nYou’ve got positive energy. You’re optimistic about the future and determined to get there. \n\nYou’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0. \n\nYou appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.\n\nYou can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.\n\nYou have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.\n\nYou want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone. \n\n\n\n\nTeam/ Role Paragraph: The Specialist, CDE & INTX, will be a member of a 24/7 Market Operation team supporting 2 Exchanges. The Specialist will be expected to work independently to troubleshoot a wide variety of issues impacting the exchanges and our clients. More complex issues will require the analyst to engage cross-functional Coinbase teams to effectively resolve the issue(s). This role will also require the Specialist to engage in deployment testing, ensuring that our deployments will not adversely affect our production environments. \n\n\n\nWhat you’ll be doing (ie. job duties): \n\n\n* Provide functional and technical support for all electronic trading, clearing systems, and applications\n\n* Field customer inquiries relating but not limited to exchange functionality, market events, business technology, product schedules, and connectivity\n\n* Supply front line support for internal and external investigations related to the operations of our exchange\n\n* Coordinate with product and development teams to launch new products and implement updates to our platform\n\n* Assist with onboarding and ongoing support of clients and vendors \n\n* Work cross functionally with different teams, such as client services, product design, development, etc. \n\n* Strategize areas of improvement that align with business objectives and growth\n\n* APAC trading hours shift coverage\n\n\n\n\nWhat we look for in you (ie. job requirements): \n\n\n* BA/BS in Information Systems, Economics, Finance or a technical field with documented industry experience\n\n* 1+ years of experience working with financial markets and/or in a technical operations role\n\n* Exchange operations and product knowledge of listed futures and/or options with experience in error trade analysis and resolution.\n\n* Remain informed with current market events and industry trends\n\n* Advanced troubleshooting skills and an ability to articulate difficult and complex problems and solutions to a broad range of audiences\n\n* Ability to learn, document, and improve operational processes as we build out our platform\n\n* Excellent analytic and organizational skills; not limited to questioning, call control, professionalism, and multitasking\n\n* Experience with different channels of support, including voice, e-mail and/or chat.\n\n* Adaptable to meet the evolving needs of a high-growth, fast paced, remote first organization\n\n* Working product and operational knowledge of listed futures or options with a responsive approach to work\n\n\n\n\n\nNice to haves:\n\n\n* Understanding of network protocols\n\n* Understanding of FIX protocol\n\n* Knowledge of databases and SQL\n\n* Customer support experience in a high stress, fast-paced environment\n\n* Proficiency with CRM tools such as Salesforce and JIRA\n\n\n\n\n \n\nP55950\nCommitment to Equal Opportunity\n\nCoinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view Pay Transparency, Employee Rights and Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. \n\nCoinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete this intake form to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).\nGlobal Data Privacy Notice for Job Candidates and Applicants\n\nDepending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here. \n\n \n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Web3, Crypto and Finance jobs that are similar:\n\n
$90,000 — $150,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote - Singapore
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout the Internship\n\nLogicGate’s Internship Program is designed and tailored for college students/recent grads from various disciplines to gain real world work experience in a fast-paced, high growth, open and diverse environment. This program will give you exposure to leading edge technology, provide valuable work experience, career coaching, and mentorship. From the time an application is submitted, to the end of the summer internship, students will be supported to learn and grow their strengths, abilities, and potential.\n\nProgram Details:\n\n\n* 10 weeks internship starting on June 3rd, 2023 through mid/late August 2024, exact end date would depend upon your school schedule\n\n* Receive hourly pay of $28 / per hour \n\n* Chicago based individuals are welcome to come to the office and have opportunities to connect with your Team and other workgroups\n\n* Gain meaningful work experience in field of study, participate in special projects, social events, and more!\n\n* Assigned to a mentor to guide you throughout your internship and beyond!\n\n\n\n\nProgram Eligibility:\n\n\n* You are enrolled full time in an accredited college or university as a Junior or Senior or have recently graduated.\n\n* Are available to work 40 hours per week during the summer\n\n* This position is not eligible for sponsorship \n\n\n\n\nThis is a great opportunity for a rising senior to gain exposure and hands-on experience in a high-growth startup environment. You’ll be a great fit if you enjoy cross-functional collaboration and are excited to build strong partnerships with engineering, UI/UX design, marketing, customer success, and leadership to deliver value to our customers.\n\nHow you’ll spend your time:\n\n\n* Virtual events planning: work with Marketing and Sales teams to bring unique and valuable virtual event experiences to our customers and future customers\n\n* Reporting and analytics: work with our operations teams to make sure we’re creating the best campaigns and the highest quality demand\n\n* Customer advocacy: help source customer quotes, testimonials, and value metrics to build out voice of customer database \n\n* Customer Lifecycle: partner with Marketing, Sales, and Customer Success to identify areas and build upon customer nurture programs for various segments to support customer engagement, awareness and satisfaction \n\n* Demand Generation and Integrated Campaigns: support all key areas of demand gen and campaign planning, from ideation to reporting \n\n* Community: help create content and drive engagement within LogicGate’s customer-only community \n\n\n\n\n We get excited about you if you:\n\n\n* Working towards a Bachelor's in Marketing with a planned graduation of Spring 2024 or have recently graduated.\n\n* Cumulative 3.0 GPA in good academic standing\n\n* Problem solving with empathy, combined with knowledge of user experience best practices and logic.\n\n* You are a strong communicator and believe in open collaboration in teamwork.\n\n* You care deeply about getting the details right in order to ship a great product.\n\n* You are driven by the needs of our users balanced by the goals of business when planning and executing projects.\n\n* You are enthusiastic about untangling complex problems and turning them into simple, impactful solutions.\n\n* You have a love for learning and exercising curiosity.\n\n* Experience with MarTech such as Salesforce and Salesforce Marketing Cloud are a plus!\n\n\n\n\n\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Cloud, Senior, Junior, Marketing, Sales and Non Tech jobs that are similar:\n\n
$50,000 — $85,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nChicago, Illinois, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
SmithRx is hiring a Remote Senior Business Systems Analyst
\nWho We Are:\n\nSmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.\n\nWe pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:\n\n\n* Integrity: Always operate with honesty and transparency so we earn the trust of our clients.\n\n* Courage: Demonstrate the courage needed to take on a broken industry and continuously improve what we offer to optimize health outcomes.\n\n* Together: Foster a collaborative and inclusive environment that values teamwork, respect, and open communication, and encourages creativity and diversity of thought.\n\n\n\n\nJob Summary:\n\nSalesforce is a cornerstone tool of SmithRx’s business, for both GTM and customer service. As such, the Salesforce team plays a foundational role at SmithRx, with the responsibility of creating, maintaining, and optimizing core business processes throughout the company. \n\nThis Senior Business Systems Analyst will be the “founding BSA” role within the Salesforce team at SmithRx. This team is currently composed of two Salesforce Admins and one Salesforce Specialist, with no dedicated business analyst support. The Senior Business Analyst will play a key strategic and executional role collaborating with almost every team in the organization to improve our tools, products, and processes. They will work closely with the Salesforce Admins and the stakeholder teams that the Salesforce team serves in order to ideate, define, plan, deploy, and optimize key projects. \n\nThe Senior Business Analyst will be primarily focused on Salesforce initially, but may undertake BA duties for other business systems as the team evolves. \n\nWhat you will do:\n\n\n* Requirements Gathering:\n\n\n* Collaborate with stakeholders to understand business objectives and processes.\n\n* Conduct thorough analysis to gather and document detailed business requirements.\n\n\n\n\n\n* Salesforce Expertise:\n\n\n* Serve as a subject matter expert on Salesforce capabilities and best practices.\n\n* Provide recommendations on how to leverage Salesforce to meet business needs.\n\n\n\n\n\n* Solution Design:\n\n\n* Lead and facilitate discussions with relevant subject matter experts to drive effective solutions in Salesforce to address business requirements.\n\n* Collaborate with technical teams and Salesforce Admin & Eng to ensure solutions align with overall architecture and design principles.\n\n\n\n\n\n* Planning and Execution:\n\n\n* Deliver quarterly, monthly and sprint planning. \n\n* Drive execution and status to deliver the plan and measure the impact.\n\n* Communicate planning, execution, impact status and risks. \n\n* Develop and maintain reports and dashboards to provide insights into business performance.\n\n\n\n\n\n* User Training and Support:\n\n\n* Conduct user training sessions to ensure effective utilization of Salesforce features.\n\n* Facilitate ongoing support to end-users and address any issues or concerns.\n\n\n\n\n\n* Data Management:\n\n\n* Call out the requirements needed to support data migration and integration activities within Salesforce.\n\n* Work with the Salesforce Admins to ensure data accuracy, consistency, and integrity within the system for projects on which the BA is contributing.\n\n\n\n\n\n* Collaboration and Communication:\n\n\n* Work closely with cross-functional teams, including Customer Success, Product, Tech, sales, marketing, and IT, to foster collaboration and ensure alignment with business objectives.\n\n* Communicate effectively with stakeholders at all levels, including presenting findings and recommendations to leadership.\n\n\n\n\n\n* Continuous Improvement:\n\n\n* Stay current with Salesforce updates and industry best practices.\n\n* Identify opportunities for process improvement and propose enhancements to existing Salesforce implementations.\n\n\n\n\n\n\n\n\nWhat you will bring to SmithRx:\n\n\n* Bachelor's degree in Business, Information Technology, or a related field.\n\n* Minimum of 6 years of experience as a Product Manager/Business Analyst with focus on Salesforce systems or enterprise CRMs.\n\n* Experience working with product engineering teams to help facilitate business solutions\n\n* Understanding of Salesforce object structure and Salesforce low-code solutions such as Flows and lightning enabled instances\n\n* Salesforce Administrator or Advanced Administrator or Salesforce Service Cloud certification preferred.\n\n* Strong analytical and problem-solving skills.\n\n* Excellent communication and interpersonal skills.\n\n* Ability to work independently and collaboratively in a team environment.\n\n* Familiarity with Agile methodologies.\n\n* Experience with third-party integrations such as Conga, DocuSign, popular call center tools.\n\n\n\n\nWhat SmithRx Offers You: \n\n\n* Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance\n\n* Flexible Spending Benefits \n\n* 401(k) Retirement Savings Program \n\n* Short-term and long-term disability\n\n* Discretionary Paid Time Off \n\n* 12 Paid Holidays\n\n* Wellness Benefits\n\n* Commuter Benefits \n\n* Paid Parental Leave benefits\n\n* Employee Assistance Program (EAP)\n\n* Well-stocked kitchen in office locations\n\n* Professional development and training opportunities\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design and Senior jobs that are similar:\n\n
$65,000 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Motive is hiring a Remote Global Account Manager Enterprise Sales
Global Account Manager, Enterprise Sales\nRemote - United States \n \nAbout the role: \nAs the Global Account Manager of Enterprise Sales at Motive, you are responsible for developing and closing business with some of Motive’s largest accounts. You will own the end-to-end relationship with the parent account, while overseeing all sales into their contractor or franchise network. We are seizing the opportunity created by our strong product positioning and pushing up market. You will lead the charge, selling the value of our products and the business outcomes that can be achieved in partnership with Motive.Our Global Account Manager will primarily focus on a single account that operates using both a company owned fleet and a large network of independent contractors. They will lead a team of account executives selling into the long-tail of the contractor network, while building corporate level relationships and managing the pre and post sale operational complexities of the parent account. Because of the collaborative nature of our Go-to-Market team, a win-as-a-team mentality is a must. In this high-energy role, you should be comfortable working in a fast-paced environment with high standards of quality.\n \nWhat you'll do:\n\nLead a world-class team of Account Executives that you’ll partner with on prospecting strategy, account planning, pipeline reviews, achieving revenue targets\n\nIndirectly oversee a cross-functional team of support resources to drive and optimize both pre and post-sale activities. Support teams include Business Operations, Customer Success, Sales Engineering and Marketing, among others.\n\nDevelop champions within the partner both at the corporate level and among independent contractors to ensure that we are set up for success to grow contractual-based business\n\nTrack progress and success of your team against various primary KPIs, coaching and enabling their success across short and long-term goals\n\nCultivate a culture of high-performance and accountability\n\nPartner with our Sales Enablement team ad-hoc and on more formal Account Executive training and coaching programs to ensure consistency and effectiveness across the organization, and more specifically within your team\n\nEnsure use of CRM and other operational tools, processes, and best practices in pipeline planning, forecasting, and sales execution\n\nConstantly study and deepen understanding of market trends to enable consultative insights with the partner\n\nDevelop a deep understanding of our technology platform and operations, using that understanding and market input to bring back iterations to our business\n\nResolve problems, including identifying issues, thinking critically to determine the optimal course of action, and implementing best available solutions\n\n\n\nAbout you:\n\nYou have deep Enterprise sales experience partnering with F500 or F1000 clients\n\n\n\n\n8-10 years of SaaS or industry relevant Enterprise field sales experience required\n\n6+ years of managing a team of cross-functional stakeholders\n\nTelematics, SaaS, and Logistics experience a plus\n\n\n\n\nAbility to lead and motivate others to action, including best-in-class customer skills communication, empathy, and integrity\n\nA people-based mindset, with a passion for coaching and developing sales talent at all levels and a history of developing great sales cultures\n\nYou have an ability to build rapport with C-suite & executive decision-makers, influencing outcomes through both an understanding of the customer’s business and the unique solutions that Motive can deliver\n\nAbility to collaborate with internal cross-functional partners across Sales Development, Sales Engineering, Product, Marketing, Customer Success, Legal and Sales Ops\n\nExperience with Salesforce or other CRM and sales technologies and best practices enabling your team to forecast, manage their pipeline and accelerate wins\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Legal, Sales and Non Tech jobs that are similar:\n\n
$55,000 — $127,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nAtlanta, Georgia, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nVimeo seeks a Salesforce / Java / Apex Lead Software Engineer to power our CRM infrastructure. You'll drive innovation, design transformative solutions, and coach across the team. This lead will support business owners with process overhauls and own the functional/technical solution architecture and design. If you have a passion for Salesforce and want to make a major impact as Vimeo scales, this is the role for you!\n\nResponsibilities:\n\n\n* Develop secure, high-quality production code including custom Apex code, Visual-force pages, Lightning components, and other Salesforce technologies.\n\n* Set up, customize and develop Vimeo’s Salesforce system.\n\n* Develop and enhance custom applications & features in Salesforce including integrations. \n\n* Lead scope sessions with internal teams to explore architectural designs and technical qualifications with a focus on achieving desired outcomes.\n\n* Maximize the Salesforce effectiveness and efficiency through ongoing improvements and strategic management.\n\n* Perform code reviews, share best practices, and foster a culture of technical excellence within the team.\n\n* Create and maintain custom reports and dashboards to meet business needs. \n\n* Provide technical expertise and guidance to other developers and other team members.\n\n* Troubleshoot and resolve issues, ensuring the stability and reliability of the Salesforce platform.\n\n* Keep pace with Salesforce releases and industry trends to inform our technology roadmap.\n\n\n\n\nDesired Skills/Requirements:\n\n\n\n* 3-5+ years of hands-on Salesforce Development experience.\n\n* Salesforce Developer and Advanced Developer certifications are preferred.\n\n* Deep expertise in Apex, Visualforce, Lightning Components, and Salesforce APIs.\n\n* Proven ability to analyze and customize complex Salesforce workflows, objects, and fields.\n\n* 5+ years Salesforce Sales Cloud experience. \n\n* Excel experience (v-lookups, pivot tables). \n\n* Strong understanding of Salesforce security models and best practices.\n\n* Experience with Agile development methodology\n\n* Experience with complex Salesforce integrations and data migration.\n\n* Excellent problem-solving and communication skills.\n\n* Experience with Tray or Zuora a plus\n\n* Experience within a public company and SOX requirements are a plus.\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Java, Cloud, Sales and Engineer jobs that are similar:\n\n
$50,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBengaluru, Karnataka, India
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Gusto, Inc. is hiring a Remote Customer Success Manager
\nAbout Customer Success\n\nThe Customer Success team focuses on supporting our current customers as their businesses grow and their needs change. We do this through proactive outreach to our customers during key moments in their lifecycle to drive more adoption and longer lifetimes with Gusto.\n\nWe are looking for a CSM to join our Customer Success team at Gusto. You will work with our existing customers to drive customer education and feature adoption, integrations with our partners, maintain customer satisfaction, and increase retention. You will rapidly test hypotheses that will help develop and create processes for our growing team. Together we help solve our customers’ pain points by educating our current customers about the full value Gusto brings to small businesses. Our customers’ success is Gusto’s success. \n\nHere’s what you’ll do day-to-day:\n\n\n* Proactive outreach to current customers through outbound calls and email communication in the moments that matter. This might be a touchpoint in a customer’s first 90 days with Gusto, or a call to educate them on features they might not know about.\n\n\n\n\n\n* Use your deep Gusto product knowledge and Sandler skills to help our current customers adopt the features they need to support their business needs\n\n* Gather and share insights from your calls: What are some themes we’re hearing from our customers? What can we learn? What can we do better?\n\n* Represent the voice of the customer! You will fuel the feedback engine to inform our sales processes, our product roadmap, and help shape Gusto to be the product of our customers’ dreams.\n\n* Use your communication and partnership skills to educate cross functional stakeholders and compel action\n\n\n\n\nHere’s what we're looking for:\n\n\n* 2-4 years experience in high-volume customer facing roles (Customer Care, Customer Success, Account Manager, Sales Development Representative), preferably in the tech industry.\n\n* Outbound calling experience highly preferred \n\n* Passionate about helping small business owners achieve more success through empathetic and consultative conversations.\n\n* Comfort with ambiguity and willingness to experiment as we continue to build this team\n\n* Exceptional communication skills with the ability to explain complex topics like payroll and R&D tax credits in an easy-to-understand way.\n\n* Analytic and strategic thinker with the ability to translate individual conversations into themes and recommendations \n\n* Energized by learning new skills to do the best work of your life\n\n* Experience with Salesforce preferred \n\n\n\n\nAt Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.\n\nOur cash compensation range for this role is $68,000 to $80,000 OTE in Denver, and most remote locations. Remote locations will vary based on our geographical pay approach. Final offer amounts are determined by multiple factors, including candidate location, experience and expertise, and may vary from the amounts listed above. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Payroll, Education, Sales and Non Tech jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nDenver, Colorado, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Faire is hiring a Remote Sales Development Representative Australia & New Zealand Brands
\nAbout this role\n\n\n* Working from San Francisco, you’ll support our Australia and New Zealand (ANZ) Brand Partnerships team. This means working a schedule of 1pm to 9pm PST in Spring/Summer and 12pm to 8pm PST in Fall/Winter\n\n* Faire’s quality, depth and breadth of supply is its strongest value proposition to retailers and our Brand Partnerships team is at the forefront of our success by ensuring that the best and most relevant brands are on our platform. You will be directly contributing to the company’s success by scaling our current supply and ensuring that we meet the needs of our retailers.\n\n* We need an agile self-starter who can ramp quickly and help us manage our prospective brands and partnership opportunities. Faire’s goal is to be the default platform for brands to sell their products wholesale and for independent retailers to source products for their store. That means there will be no shortage of opportunity to learn and grow as we continue to build the company in the coming months and years.\n\n\n\n\nWhat you’ll do \n\n\n* Learn and build an understanding of our sales process and collaborate with the team to build our brand directory\n\n* Prospect/identify high-value brands that are a good fit for Faire’s retailers\n\n* Directly contribute to our brand growth by qualifying inbound leads and applicant brands\n\n* Identify customer needs and solve for gaps with creative outreach strategy & discovery including, but limited to: email copy, warm/cold calls, social media outreach, in-person events\n\n* Relationship development with both brand partners as well as our Account Executive Sales team\n\n* Have room to grow through special projects and into a full-fledged sales role or other opportunities within the company\n\n\n\n\nQualifications\n\nMust Haves\n\n\nThe ability to work hours that support ANZ local timezone (1pm to 9pm PST in Spring/Summer, 12pm to 8pm PST in Fall/Winter)\n\n* A Bachelor’s degree or equivalent work experience\n\n* Passionate about our mission and working with small businesses -- many of whom are artisans and entrepreneurs -- and helping them thrive\n\n* Exceptionally strong verbal and written communication skills\n\n* Motivated, curious, action-forward, and leads with integrity\n\n* Clear organization and time management skills for handling 100s of prospective brand accounts\n\n* Driven to learn & interpret data through running reports through sales systems\n\n* Meticulous attention to detail & strong judgment in assessing best brand fits for Faire\n\n* Excited to join and contribute to a fast-moving, high-potential, culture driven environment & comfortable with change\n\n\n\n\nNice to Haves\n\n\n* Experience with Salesforce or any Sales automation system (e.g. Salesloft)\n\n* 1-2 years+ of retail or customer-facing work experience\n\n* Seeking strong work culture + community\n\n* Entrepreneurial mindset!\n\n\n\n\nOn-Target Earnings (OTE) Range\n\nCalifornia: the pay range for this role is $60,000 - $82,500 per year. \n\nThis role will also be eligible for equity and benefits. Actual On-Target Earnings (OTE) will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The OTE range provided is subject to change and may be modified in the future. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Sales and Sales jobs that are similar:\n\n
$45,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Medallion is hiring a Remote Senior Account Manager
\n\n\nAbout Medallion\n\nHealthcare is going through an unprecedented transformation towards digital care. Medallion provides the critical administrative infrastructure to make that change possible. Our platform enables organizations to license their providers in new states, verify existing credentials, and get in-network with health plans. In just over three years, our platform has become an industry standard powering hundreds of healthcare companies to reduce administrative burden for tens of thousands of providers across the country. To date, Medallion has saved over 500,000 administrative hours for our customers!\n\nFounded in 2020, Medallion has raised $85M from world-class investors like Sequoia Capital, Google Ventures, Spark Capital, Optum Ventures, and Salesforce Ventures.\n\nAbout the Role:\n\nWe're looking for an experienced Senior Account Manager (Enterprise) who will be responsible for managing and growing some of Medallion’s most important customers. As an Enterprise Customer Success Manager, you will help deliver long term success for customers through building and fostering deep relationships with key stakeholders, understanding their business priorities, identifying growth opportunities, and acting as the voice of the customer internally to ensure their needs are met. \n\nIn this role you will work cross-functionally with our Implementation, Operations, Sales, Customer Support, Product, and Engineering teams to not only manage relationships, set expectations, and support day-to-day but to ensure customers achieve a significant return on and drive business success with their Medallion investment.\n\nWe're looking for someone who is resourceful and thrives in a challenging, fast-paced environment. Your role will have a direct impact on top-priority, company-wide goals and will provide accelerated learning \n\nThis role reports to the Director of Customer Success and base compensation for this role may land between $100,000 - $150,000. In addition to base salary, Medallion offers equity, bonus, and benefits as part of the total compensation package. Many factors are considered when determining pay including: market data, geographic location, skills, qualifications, experience, and level.\n\nResponsibilities:\n\n\n* Own the overall relationship with your book of business; work with your customer on all stages of the customer journey from onboarding, driving adoption, growth, and retention\n\n* Partner with the customer to align on their business objectives and goals in order to build and drive measurable success plans\n\n* Drive successful renewals to maintain and grow existing revenue, as well as identify and execute on expansion opportunities\n\n* Be a strategic advisor and provide consultative guidance and best practices to your book of business\n\n* Identify key stakeholders and build relationships with executive buyers and c-suite level contacts\n\n* Develop new and innovative ways to share relevant data and insights that’s impactful to customers and ties back to their success drivers through Strategic Business Reviews\n\n* Address escalated client issues with speed and urgency, orchestrating resources across the company as appropriate\n\n* Drive greater customer engagement across accounts by applying data insights, product and industry expertise\n\n* Collaborate with internal teams to solve complex customer problems and drive impact\n\n* Consistently achieve logo retention, net-retention, renewal, and expansion targets\n\n* Act as the voice of the customer, and advocate internally for customer needs and develop strong feedback loops within Medallion\n\n* Drive process improvements that will improve our abilities to better serve both our customers and internal stakeholders as we scale\n\n\n\n\nSkills and Qualifications:\n\n\n* 8+ years of customer success or account management experience at a SaaS startup\n\n* Healthcare consulting or a customer success role with a health-tech company is a plus\n\n* Proven experience leading and managing high touch customer relationships while achieving and/or surpassing target renewal, retention & upsell rates on a consistent basis\n\n* Able to identify solutions, improve effectiveness of current strategies, and manage change\n\n* Previous experience creating growth plans and strategic business reviews for your clients\n\n* GTM and team oriented mindset\n\n* Experience using CRM software (ideally Salesforce), and G Suite Applications (Docs, Sheets, Slides)\n\n* Experience successfully working with and building relationships with senior executives and key stakeholders, both internally and externally\n\n* Strong operational skills that drive organizational efficiencies and customer satisfaction\n\n* Ability to influence and build credibility and trust across the organization and with customers\n\n* Problem solving, project management, interpersonal and organizational skills\n\n\n\n\n\n\n\n \n\n#LI-Remote\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Senior jobs that are similar:\n\n
$75,000 — $137,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout Kiddom\n\n\nKiddom is a groundbreaking educational platform that promotes student equity and growth by uniting high-quality instructional materials with dynamic digital learning. Through unparalleled curriculum management functionality, Kiddom empowers schools and districts to take ownership of their curriculum – resulting in learning experiences tailored to meet the unique needs and goals of local communities. Kiddom’s high-quality curriculum is layered with robust teacher and leader data insights to drive the continuous improvement of instructional decisions, school/district programming, and professional learning.\n\n\nKiddom enables teachers and learners to unlock their full potential. Education technology is increasingly fragmented across various applications, undermining utility and causing cognitive overload, frustration, and ultimately, rejection. Kiddom is building a unified collaborative learning platform for educators to integrate content, curriculum, and analytics in one place.\n \nKiddom’s User Support Advocate is the Kiddom team's direct line of help to any customer using Kiddom. The right candidate is an avid learner of the Kiddom platform, an unwavering advocate for Teachers and Students, and a highly collaborative teammate. As the direct line of support you will be responsible for helping thousands of teachers and students maximize their experience using Kiddom. In this role, you will work directly with teachers, schools leaders, and internal teams to ensure any technical issues are solved, and be responsible for removing any barriers to using Kiddom. A byproduct of your work is improving education. The societal impact from this work has an unbounded positive impact. You will report directly to the Support Manager. \n\n\nThe individual selected for this role will know the Kiddom platform, inside and out and have a passion for helping users, education, and have the ability to empathize with teachers, the ability to become a product expert, and a commitment to Kiddom’s mission and vision. \n\n\n\nYou will...\n* Assist and support the users by responding to customer inquiries, email or online chat via HelpScout\n* Have the ability to communicate with a diverse group of users — schools are not a monolith, there is a wide range of people with diverse backgrounds using our product.\n* Maintain and grow the Kiddom knowledge base and other helpful assets to enable users to solve problems they encounter using the product without dependency on in-person interactionsPartner with Customer Success, Product and Engineering to lobby for bug fixes and feature requests.\n* Use data to drive a quantitative decision-making approach to solving company objectives\n* Responsibilities will evolve and scale with your ability to contribute to the team\n\n\n\nWhat we're looking for...\n* At least 1-2 years of relevant experience in customer support, tech support, customer service, or customer success at a technology company\n* Experience with learning new technologies and explaining complex topic processes to people with varying levels of technical knowledge\n* An inquisitive and fast learner\n* Strong empathy for educators\n* Passion for improving education equitably\n* Experience with CRM tools like HelpScout, Jira and Salesforce is beneficial\n* Education field experience, and/or experience in a Support role at an ed-tech company is preferred but not required\n\n\n\n\n\n$40,000 - $65,000 a year\n\nSalary range is dependent on geography and demonstrated technical or role related ability during the interview process.\n\n\n\n\nSalary range is dependent on geography, past experience, seniority, and demonstrated role related ability during the interview process.\n\n\nWhat we offer\n-Full time permanent employees are eligible for the following benefits from their first day:\n-Competitive salary\n-Meaningful equity\n-Health benefits: medical (various PPO/HMO/HSA plans), dental, vision, disability and life insurance \n-10 paid sick days per year\n-Unlimited vacation time policy (subject to internal approval). Average use 4 weeks off per year.\n-Paid family leave after birth/adoption of caretakers and minimum of 16 paid weeks for birthing parents. Meant to supplement benefits offered by State.\n\n\nCOVID Vaccination Policy\nKiddom policy requires employees to be vaccinated before they visit an office or attend company events..\nWe have remote roles but in certain positions where office attendance is deemed to be essential to the role, offers of employment shall be conditional upon proof of vaccination. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Education and Education jobs that are similar:\n\n
$70,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nAnywhere - remote US
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Nearsure is hiring a Remote Senior Salesforce Consultant
\n Salesforce Consultant - Work from Home \n\nWhat is it like to work at Nearsure? \n\nA remote team never felt so close 🌐 Join our LATAM team and stay connected while working remotely. We value our team members and candidates interested in our vacancies. Enjoy fun activities like coffee breaks, tech talks, and games with our developers and management teams during your stay with us. \n\n \n\nWho needs micromanagement? 🍃For us, communication is key, so we focus on working autonomously, with honesty, and respecting diversity. Micromanagement is not part of our corporate values. \n\n \n\nWorklife Balance ⚖️Your well-being is our priority with our People Care team, available from day one to offer support and help with anything from needing someone to talk to, requesting time off or a holiday, or using any of our offered benefits. \n\n \n\nAdditionally, our Accounts Management team ensures a smooth and effective stay with our clients, fostering a harmonious relationship with both the client and the project. \n\nHere you’ll get: \n\n\nUSD 💲 Salary compensation. \n\n100% remote work 🏢 but if you feel like connecting with people you can visit coworking spaces all over LATAM allowing you to expand your professional network. \n\nPaid time off according to your country’s law without affecting your monthly salary to ensure that you have plenty of time to rest and recharge. \n\nYour country’s national holidays 🌴 allow you to celebrate important events and traditions with your loved ones. \n\nSick or medical leave 😷 when needed so that you can take a day off to take care of your health, and have wellbeing without worrying about work. \n\nRefundable annual credit 💸 for you to spend on your favorite perks. \n\nTeambuilding activities 🤜🤛 such as coffee breaks, tech talks, and after-work gatherings with your Nearsure colleagues, to feel close to our community. \n\nA day off during your birthday week 🥳🎂 to enjoy with your family and friends, ensuring that you have a chance to make memories on your special day. \n\n\n\n\nAbout the project: \n\nSenior Salesforce Consultants are sought after for their expertise in implementing solutions on the standard Salesforce platform. Additionally, they possess the ability to customize these solutions to better align with the organization's specific needs. This role can be likened to a hybrid between a developer and a consultant. \n\nYou will be able to: \n\n\nIdentify the needs of your employer/client, translate them into business processes and then into a technical solution in the platform. \n\nPlan and budget the project, according to the client’s specifications. \n\nAlignment between business needs and technical solutions. \n\nResponsible for the quality of the data in Salesforce. \n\nThe core of the business is evidently the setting up and implementation of the Salesforce solution for the customer. \n\nTake part in the training of users. \n\n\n\n\nWhat will help you succeed in this role: \n\n\nBachelor's degree in computer science, Engineering, or a related field. \n\n5+ Years of experience working with Salesforce. \n\n3+ Years of experience working with Sales Cloud. \n\n3+ Years of experience working with Service Cloud. \n\n1+ Years of experience working with Health Cloud. \n\n1+ Years of experience working with Experience Cloud. \n\nAdvanced English Level is required for this role as you will work with US clients. Effective communication in English is essential to deliver the best solutions to our clients and expand your horizons. \n\n\n\n\nHere's what you can expect from our hiring process: \n\n\nWe'd love to discuss your experience in an interview with our recruiters. \n\nIf all goes well, we'll arrange a technical interview with our top developers to evaluate your skills. \n\nIf you advance to the next stage, you'll have a chance to meet our client and potentially become a part of our amazing team! \n\n\n\n\nWould you like to work alongside top Latin American talent? \n\nWork remotely from Latin America for US clients with Nearsure, a staff augmentation company that values people and culture. Gain cross-cultural expertise and improve your English skills with daily communication in English. \n\nWe're excited to have you on board and can't wait to learn more about you. \n\nApply now! \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Senior and Sales jobs that are similar:\n\n
$50,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Newsela is hiring a Remote Mid Market Customer Success Manager
\nThe role: \n\n\n* As a member of our Customer Success team, the Mid-Market Customer Success Manager will be the go-to partner for district leaders and manage a portfolio of our mid-market accounts in the Northeast.\n\n* Reporting to the Manager of Strategic Customer Success, you will work with districts to identify their goals and intended use with Newsela, and will build out a partnership plan to achieve those goals.\n\n* You’ll leverage data, our tech stack, and customer insights to drive company results in product adoption, renewal, and expansion. \n\n* You will also manage customers as they go through the Newsela Customer Journey, and will ensure they have the necessary support and resources at each step in the process to create an exceptional experience from the pre-sale team introduction throughout the full lifecycle.\n\n* You will partner closely with our Professional Learning team to ensure professional development training is meeting the specific needs of your clients.\n\n\n\n\nWhy you’ll love this role:\n\n\n* You’ll have the opportunity to directly influence how district administrators engage with Newsela.\n\n* You will get to represent the future of education, enhance how districts and teachers engage with students, and provide time-saving approaches that allow educators to design customized learning for different levels of learners. \n\n* You will build partnerships that are outcome oriented and always focused on achieving client success criteria while making Newsela an embedded part of a district’s curricular strategy.\n\n* Your work will directly impact the expansion and adoption of Newsela products in K-12 classrooms nationwide, and will ultimately help bring engaging, culturally responsive learning content to students and teachers.\n\n\n\n\nWhy you’re a great fit:\n\n\n* You have 3+ years experience managing a portfolio of accounts and have demonstrated the ability to drive revenue through growth, retention, and expansion.\n\n* You are meticulous about understanding your clients’ goals and are their biggest advocate in ensuring they achieve them.\n\n* You are experienced in client success planning, and are able to ask discovery questions, actively listen, and synthesize client goals.\n\n* You leverage your strong product knowledge and regional expertise with your relationship building skills to make yourself a trusted partner that clients love working with.\n\n* You have a mastery in strategically planning and executing your client interactions, regularly checking the pulse and proactively reaching out to them to ensure satisfaction and renewals.\n\n* Gainsight and Salesforce (SFDC) experience is a plus.\n\nExperience owning renewals as a CSM at an EdTech company is strongly preferred.\n\nThis role is based in EST or CST, working remotely.\n\n\n\n\nCompensation: \nBase salary: $75,000 - $80,000\nOn-target commission: $20,000\nOn-target earnings: $95,000 - $100,000\n\nTotal compensation for this role also includes incentive stock options and benefits. \n\n \nAbout Newsela: \n\nNewsela takes authentic, real world content from trusted sources and makes it instruction ready for K-12 classrooms. Each text is published at five reading levels, so content is accessible to every learner. Today, over 3.3 million teachers and 40 million students have registered with Newsela for content that's personalized to student interests, accessible to everyone, aligned to instructional standards, and attached to activities and reporting that hold teachers accountable for instruction and students accountable for their work. With over 15,000 texts on our platform and multiple new texts published every day across 20+ genres, Newsela enables educators to go deep on any subject they choose.\n\nWhy you’ll love working at Newsela:\n\n\nHealth & Wellness: Access to the world’s leading medical experts for healthcare (pets included!). Discounts and resources to stay healthy: mind, body, and soul.\n\nWork From Home: Almost all of our roles are fully remote - tech stipend included!\n\nSupporting ALL Families: Supplemental programs and time off to take care of your family and yourself.\n\nTime Off: Flexible PTO to recharge, including Sabbatical Leave\n\nInclusive Experiences: Robust DEIB curriculum, Identity & Experience Groups (Affinity Groups + Employee Resource Group), Authentic & Transparent conversations with Executive Leadership Teams, and integration of DEIB lens across Talent lifecycle processes.\n\nProfessional Development: Holistic Learning & Development Programs that enable meaningful & inclusive experiences, programs that build future-focused competencies, cohort & community learning sessions that foster a sense of belonging, and individual development plans aligned with your personal and professional aspirations to turn goals into reality.\n\nMake A Difference: No matter your role or department, the work you do each day helps share the future of education and improves the lives of students and teachers.\n\n\n\nDisclaimer: Please be aware of recruitment phishing scams affecting Newsela and other employers. Newsela does not use third party services for full time hires. Our recruiting emails will come from an @newsela.com email address. You can reach out to [email protected] if you have concerns about the legitimacy of an email sent by or on behalf of Newsela’s talent acquisition team. Newsela will never ask for financial or banking information from candidates, nor will you be asked for any type of payment as part of consideration for employment with Newsela. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Embedded and Education jobs that are similar:\n\n
$70,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNewark, New Jersey, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Restaurant365 is hiring a Remote Salesforce Administrator
\nRestaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!\n\n\nIn this role, you will be a key member of our growing Salesforce team (comprised of engineers and admins).This role is for a proactive individual that can help us continually improve and enhance our Salesforce platform, gathering requirements and feedback from various business units, designing scalable best practice solutions, and managing the product road map. Our Salesforce user experience is a top concern, and as such our Salesforce Administrators facilitate all aspects of user management including support tickets, training, and designing solutions with user satisfaction as a priority. \n\n\nThis role requires a good understanding of the Salesforce platform, and a desire to continue to learn new things in Salesforce. Our Salesforce Administrators must understand both our current setup and our business objectives, to quickly identify areas of improvement. The Salesforce Administrator should be comfortable with change management and governance, communicating, prioritizing, and managing all aspects of a Salesforce project. The ideal candidate will be comfortable working in a team environment, with stakeholders at all levels and can translate technical information into layman’s terms, clearly explaining design options and their potential impact. \n\n\n\nHow you'll add value: \n* User and license management including new user setup/deactivation, roles, profiles, permissions, public groups, sharing rules etc. \n* Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports. \n* Sandbox environment management. \n* Identify and gather requirements, translating into best practice, scalable solutions with a focus on user experience. \n* Identify unused or underutilized platform features. \n* Collaborate on R365’s Salesforce platform roadmap by working with the Salesforce team and stakeholders to define priorities. \n* Own the communication of any platform changes to end users and stakeholders. \n* Data management to improve R365’s Salesforce data quality, implementing rules and automation as needed. \n* Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer. \n* User support tickets through Salesforce Cases and Slack/Jira. \n* Monitor and improve user adoption. \n* New user and ongoing user training. \n* Technical documentation. \n* Working with integrated applications including Intacct, Clari, Salesloft, LeanData, ZoomInfo, Spiff, Marketo, Bizible, Gainsight, Pendo, Freshdesk etc. \n* Other duties as assigned. \n\n\n\nWhat you'll need to be successful in this role: \n* Valid Salesforce Certifications in the following: Administrator, Business Analyst. \n* 2+ years of Administrator experience on Salesforce & Force platforms. \n* Strong interpersonal skills, and ability to work with teams and stakeholders of different backgrounds and time zones in a multicultural environment. \n* Designing scalable, best practice solutions. \n* Excellent relationship-building skills. \n* Translating requirements into technical solutions. \n* Experience in change management and governance. \n* Training end users and key stakeholders. \n* Proven ability in producing technical documentation. \n* Available and responsive to questions. \n* Experience implementing Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports. \n* Experience working with Agile teams and use of tools such as Jira, monday.com, etc. \n* Experience working in a SaaS environment preferred. \n* Experience working with Apex Code and custom Apex Classes preferred. \n* Experience with managed packages and AppExchange preferred. \n* Experience with CPQ preferred. \n* Pacific Time Zone working hours preferred. \n\n\n\nR365 Team Member Benefits & Compensation\n* This position has a salary range of $100K-$110K per year. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices. \n* Comprehensive medical benefits, 100% paid for employee\n* 401k + matching\n* Equity Option Grant\n* Unlimited PTO + Company holidays\n* Wellness initiatives\n\n\n#BI-Remote\n\n\n$100,000 - $110,000 a year\n\nR365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Accounting and Mobile jobs that are similar:\n\n
$80,000 — $137,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Quorum is hiring a Remote Customer Support Associate
Based in Washington, D.C., Quorum is a fast-growing software company and is the leading provider of workflow software and information services for government affairs professionals across the corporations, non-profits, associations, and governmental end-markets. Quorum allows users to manage stakeholder engagement, launch grassroots advocacy campaigns, and track legislative activity at all levels of government, including federal, state and local. \n\nQuorum provides mission-critical solutions to public affairs professionals for their work in Congress, all 50 state legislatures, major U.S. cities, the European Union, and 30+ countries around the globe. Quorum serves over 2,000 customers globally including over 50% of the Fortune 100, and has over 350 team members across the globe. The company recently acquired Capitol Canary, a market leader in grassroots advocacy software.\n\nAs a Customer Support Associate, you will be responsible for resolving customer queries, recommending solutions and guiding product users through features and functionalities. This role requires excellent communication and troubleshooting skills.\n\nWhat You’ll Do\n\n\n* First Week: You'll learn the ins and outs of the Quorum platform, test yourself on common use cases, and get to know the Quorum team.\n\n* First Month: You’ll start to provide direct support to clients with assistance and continue to develop knowledge of the product and how everyday users interact with it.\n\n* First Six Months: You will take point on helping people understand how to best use Quorum through a mix of direct support interactions as well as self-service offerings.\n\n* First Year: You’ll build out Help Center resources, product guides, and work with the team to fine-tune the product for optimal usability.\n\n\n\n\nAbout You\n\n\nYou have experience in a customer service center or help desk environment, providing customer service through email, in-app chat, and Slack.\n\nYou regularly drive the rest of the team forward by building systems that anticipate problems before they occur or otherwise provide early warning indicators that can be acted upon in a timely manner.\n\nYou can regularly review the broader landscape (e.g., client portfolio) to assess whether or not the issue could impact other groups.\n\nYou have experience with ticketing solutions such as Atlassian, Jira, ZenDesk, Salesforce Service Cloud, etc.\n\nYou meet and strive to exceed company retention and customer satisfaction goals\n\nYou have exceptional attention to detail.\n\nYou have very strong communication skills, both written and verbal.\n\nYou have the ability to follow current processes correctly and the initiative to suggest process improvements.\n\nYou want to be a part of building and maintaining a diverse and inclusive team environment where you regularly express concern for team members’ success and well-being.\n\n\n\n\nAbout the Customer Success Team\n\n\nWe’re responsible for ensuring that clients have an amazing experience with Quorum.\n\nWe provide team and individual product demonstrations and trainings that promote best practices in the government affairs space.\n\nWe are dedicated to every user’s success and address challenges quickly and creatively.\n\nWe act as staunch advocates for our clients, including identifying and responding to diverse client use cases.\n\nWe take pride in developing personal relationships with our users and our team.\n\nWe regularly support one another to ensure the success of our team and our clients.\n\nWe're very close as a company—we work together, hang out together, and we value each others' ideas and input.\n\n\n\n\nOur Work Environment\n\n\nWe are a hybrid team with flexible work options: work remotely or choose to come into our vibrant, sunlit space in our modern, open concept office in Washington DC. All applicants for the Customer Support Associate role are eligible to work from home permanently.\n\nOur office building is located in the heart of downtown DC, easily accessible by metro, bus and rideshares. It is also in close proximity to great restaurants, food trucks, shopping, and popular happy hour spots.\n\nOur team loves to spend time doing fun things outside of the office - both together and remote, which we call Quorum Fun events. Past Quorum Fun events have included apple picking, yoga, virtual art classes and wine tasting.\n\n\n\n\nDo you want to learn what it's like to have a real impact at a fast-growing company that is changing the way the advocacy process works? If so, drop us a line. We'd love to talk to you!\n\nCompensation Structure\n\n\nBase Salary: $44,000.00 - $52,000.00\n\nVariable Compensation: Up to $6,500.00 in team retention and expansion bonuses\n\nOn-Target Earnings (OTE): $50,500 - $58,500.00\n\n\n\nBenefits\n\nUnlimited Paid Time Off\n\nPaid Company holidays plus additional company-wide days off for team members to rest and recharge\n\nFour Day Weekends for President’s Day, Memorial Day, Fourth of July and Labor Day\n\nFree Subscription to the Calm app\n\nInvest in Yourself Days - one designated day per quarter is dedicated to your professional development!\n\nMonthly professional development stipend\n\nOne-time Work from Home Stipend\n\n401k match\n\nChoice of trans-inclusive medical, dental, and vision insurance plan options\n\nAccess to the CIGNA Ginger App to provide behavioral health coaching, therapy, psychiatry and self-care resources\n\nVirtual and in-person team events \n\nBright sunlit open office concept with your own dedicated desk (if you want it)\n\nInclusion & Diversity Affinity Groups to support belonging\n\n12 weeks paid parental leave\n\n\n\n\nFor any questions regarding any open roles on our team, please reach out to [email protected].\n\n\nQuorum Is Working to Advance Pay Equity: What Does That Mean For You?\n\nIn an effort to continue to build a diverse and inclusive work environment that advances pay equity, Quorum has implemented a “No Negotiation” policy for base salary for new hires for roles that are currently staffed by three or more team members. This means that candidates for the Customer Support Associate role cannot negotiate Quorum’s base salary offer.\n\nHere’s our promise to you:\n\n\n* We will not ask you what you are currently earning.\n\n* We will consider years of relevant experience, relevant professional certifications/education, and performance expectations in setting what we believe is a competitive, fair base salary offer.\n\n* We will be transparent about our compensation structure (see above) so that all candidates have equal access to compensation information and can make an informed decision about whether or not Quorum is the right workplace for them.\n\n\n\n\nIf you are interested in learning more about how negotiation impacts pay equity and/or why other start-ups have decided to implement a “No Negotiation” policy of some type, here are a few resources: Project Include, AAUW, Ministry for Women, Magoosh.\n\nNote: Quorum does not endorse or verify any of the information provided in the resources on the impact of negotiation on pay equity. We provide these resources simply to increase awareness of a topic we believe is important for both employers and candidates to consider.
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nWashington, District of Columbia, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Magnet Forensics is hiring a Remote Professional Services Consultant
\nWho We Are; What We Do; Where we’re Going\n\n\nMagnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets and other IoT related devices. We are continually innovating so that our customers can deploy advanced and effective tools to protect their companies, communities, and countries.\n\n\nGrayshift and Magnet Forensics have come together as one organization to accelerate innovation and transform digital investigations for our customers. We’re pleased to share that the combined organization is operating as Magnet Forensics.\n \nThe combination of mobile, cloud and computer forensics expertise under the Magnet Forensics name underscores our dedication to providing comprehensive, end-to-end DFIR solutions. This includes our commitment to helping with access to modern digital devices lawfully with our renowned product suite. And, our focus on innovating for the DFIR community, along with our shared mission, continues to be the top priority.\n\n\nWhere we are today, is not where we will be tomorrow. \n\n\nRole Summary:\nThis role reports into the Manager, Global Professional Services and Support. The Professional Services Consultant is tasked with the successful delivery and execution of implementation projects for the Magnet agency solution portfolio of products. This position manages complex engagements, working closely with customers to understand their pain points and then delivering a solution that resolves those challenges. The position is responsible for the installation and configuration of the software, the onboarding of users, and the initial support of products during acceptance testing. These services are often delivered onsite with the customer.\n\n\n\nRole Responsibilities\n* Plan and execute the onsite or remote installation of the product, the onboarding of new and existing customers, and initial support for the Magnet agency solution portfolio of products.\n* Act as the main point of contact for the customer, providing direction and guidance during the implementation of the product.\n* Follow best practices in issue resolution while managing customer expectations and delivering solutions to complex technical issues.\n* Participate in internal technical discussions with Product Management, Engineering, and Sales sharing technical insight and feedback from the field.\n* Develop and maintain in-depth product and industry knowledge by becoming a subject matter expert on the Magnet agency solution portfolio of products\n\n\n\nQualifications\n* Bachelor’s degree in IT, Computer Science, Engineering, or equivalent relevant experience\n* 3+ years of experience in networking, servers and virtualization,or cloud computing\n* Passion for understanding customers’ business goals and challenges and identifying creative solutions to those challenges\n* Deep knowledge of network-based communications and the configuration of common networking products including routers, switches, and firewalls\n* Ability to perform server builds and configure server operating systems\n* Strong understanding of private cloud and SaaS solutions\n* Understanding of Agile development methodologies, including familiarity with defect tracking tools (for example, Jira) and source control tools (for example, GitHub or Azure DevOps)\n* Familiar with customer relationship management and ticketing systems (for example, Salesforce and Service Cloud), and professional services automation software (for example, Certinia)\n* Excellent consultation and relationship management skills with outstanding attention to detail\n* Strong technical aptitude to learn software tools and other technologies\n* Excellent verbal and written communication skills with the ability to effectively communicate with customer leadership\n* Strong self-starter attitude with excellent problem-solving skills\n* Proficiency in Python programming is an asset\n* Knowledge of digital forensics and digital investigation is an asset\n* Implementation experience or previous experience in a consulting role is an asset\n* Up to 60% travel required to meet the responsibilities of the position\n\n\n\nThe Most Important Thing\n* We’re looking for candidates that can provide examples of how they have demonstrated Magnet InteGRITy in their previous experiences:\n\n\n\n* Greater Good – We think beyond our own interests and strive to improve communities around the world. This demonstrates our passion for making a difference in the world.\n* Respect – We hold ourselves accountable through transparent sharing of information and we have faith in each other’s abilities\n* Innovation – We lead the industry in excellence and reliability while keeping the user experience simple and relevant. We are not afraid to push the boundaries to stay ahead of our competitors.\n* Teamwork – We collaborate internally and externally, while caring about each other and listening to our customers.\n\n\n\n\n\nWe’re committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you’re interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways. \n \nMagnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law.\n \nWe are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. If you require accommodation, please let our talent team know, or you can email [email protected].\n\n\nAll offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position’s job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Python, Consulting, Travel, Cloud and Sales jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Fluence is hiring a Remote Sales Associate_Nordics and Baltics
\nAbout Fluence: Fluence Energy, Inc. (Nasdaq: FLNC) is a global market leader in energy storage products and services, and optimization software for renewables and storage. With a presence in over 47 markets globally, Fluence provides an ecosystem of offerings to drive the clean energy transition, including modular, scalable energy storage products, comprehensive service offerings, and the Fluence IQ Platform, which delivers AI-enabled SaaS products for managing and optimizing renewables and storage from any provider. Fluence is transforming the way we power our world by helping customers create more resilient and sustainable electric grids.\nFor more information, visit our website, or follow us on LinkedIn or Twitter. To stay up to date on the latest industry insights, sign up for Fluence's Full Potential Blog.\n \nOUR CULTURE AND VALUES\n\n\nWe are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed.\n\n\nWe are Leading \nFluence currently has thousands of MW of energy storage projects operated or awarded worldwide in addition to the thousands of MW of projects managed by our trading platform—and we are growing every day. \n\n\nWe are Responsible \nFluence is defined by its unwavering commitment to safety, quality, and integrity. \n\n\nWe are Agile \nWe achieve our goals and meet our customer’s needs by cultivating curiosity, adaptability, and self-reflection in our teams.\n\n\nWe are Fun \nWe value the diversity in thought and experience of our coworkers and customers. Through honest, forthcoming, and respectful communications we work to ensure that Fluence is an inclusive and welcoming environment for all. \n\n\nTASKS\n\n\n-Assistance with identification of customers, applications, and markets that are an attractive fit for Fluence’s energy storage solutions\n-Provison of support and participation in business development and sales meetings with customer\n-Collaboration with market applications team to understand policy, regulatory or other barriers to energy storage market entry\n-Reporting of market activities and developments back to the company\n-Opportunity origination and filtering – Assessing and prioritizing sales opportunities using strategic selling criteria. Support data driven decision making via Salesforce and other reporting/CRM tools.\n-Bid preparation – Coordinate the development of full proposals and tender responses to customers (with support from specialist Fluence groups) to a high standard \n-Stakeholder management – Regular customer engagement. Building lasting rapport and client relationships for driving long term business.\n-Technical and commercial support during sales process – Become a subject matter expert across all elements of Fluence’s technology, able to answer a range of technical queries on our hardware, software, and services offerings.\n\n\nLINK TO FLUENCE CORE VALUES\nLEADING\nTake ownership of giving customers a great first impression\nAGILE\nStrive to continuously improve, be intellectually curious and be adaptive to our customers and employee’s needs.\nRESPONSIBLE\nResponsibility for screening opportunities and the development of sales and project proposals for Fluence energy storage products and services.\nFUN\nEnjoy solving one of the most challenging engineering problems of our time and helping to transform the way we power our world.\n\n\nSKILL REQUIREMENTS\n-Some relevant battery-energy storage experience with the desire to quickly learn a lot more\n-Strong verbal and written communication skills (in person and virtually).\n-A great analytical eye and attention to detail.\n-The adaptability to learn from what works and doesn’t and course-correct quickly.\n-Comfort with the freedom of working collaboratively in a remote team environment.\n-Some knowledge and interest in the energy storage competitive landscape.\n-Fluent English and proficiency in Swedish or Finnish is a plus.\n- A university degree in Engineering or other relevant discipline is required. A Master’s degree is desirable.\n\n\nWhile more business is being conducted remotely, there is still value in meeting face-to-face to establish strong relationships. The role will include frequent travel to customers and events in Finland and Sweden and will include some regional travel to customers in other parts of the Nordics and Baltics. You may be asked to occasionally join meetings in Fluence offices in Amsterdam, the Netherlands and Erlangen, Germany. \n\n\n\n\n\n\n\n\n\nFluence IS AN EQUAL OPPORTUNITY EMPLOYER and fully subscribes to the principles of Equal Employment Opportunity to ensure that all applicants and employees are considered for hire, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, marital or familial status. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Travel and Sales jobs that are similar:\n\n
$60,000 — $150,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nAmsterdam, Netherlands
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Frontpage
🏝 Remote jobs
🌗 Dark mode
👩💻 Hire remote workers
🚨 Post a remote job
🍱 Compact mode
✍️ Remote work blog new
Health insurance for teams
Hacker News mode
Safe for work mode
