\nAbout the Role: \n\nWe are building our documentation team and are looking for a Technical Writer to help lead the end-to-end vision, strategy, and implementation of Redpanda products. Reporting to the Technical Writing Manager, you will document multiple functional areas of Redpanda products, including all aspects of security, data balancing, and cluster configuration. You will advocate for the user experience of our products (including the core streaming platform and cloud SaaS areas), spearhead a user-centric approach, and help lead product strategy. You will be a foundational member of the documentation team, helping to build processes, and drive strategy. This is an opportunity to work closely with product and engineering leadership and teams at a fast-growing, well-funded startup.\n\nYou Will:\n\n\n* Collaborate with engineering teams to discuss technologies and workflows, and create top-notch documentation\n\n* Write, format, and edit content, including security configurations, cluster configuration, and Redpanda Cloud content\n\n* Contribute to web content design–a content design background is a plus\n\n* Facilitate knowledge sharing throughout our engineering, product management, and design teams and help produce accurate, well-written communications\n\n* Partner with content specialists to define documentation standards and best practices\n\n* Participate in assessing and proposing software and methods to continuously improve our documentation processes\n\n* Write and revise content/test features with the customer experience as the primary driver\n\n* Engage in community discussions with OSS, prospective, and paying customers\n\n* Be part of a diverse remote distributed team\n\n\n\n\nYou Have:\n\n\n* 4+ years of experience writing technical documentation for an external developer audience\n\n* Familiarity with basic software security fundamentals \n\n* Ability to distill complex technical concepts into clear, comprehensive, developer-focused documentation\n\n* Recent experience working in a docs-as-code environment \n\n* Understand and have worked on Git, open-source development, Asciidoc/Antora, front-end web development\n\n* Experience working with open source technologies and communities\n\n* Read and code in languages such as Java, golang or Python, and YAML–familiarity with data streaming and/or Apache Kafka a plus\n\n* Excellent information architecture and information design skills\n\n* Familiar working with Apache Kafka® (event streaming), databases, or distributed systems\n\n* Rabid desire to help our customers get the information they need quickly and easily\n\n* Excellent writing, editing, and verbal communication skills\n\n\n\n\n \n\nU.S. base salary range for this role is $144,000 - $170,000 (CA, NY, WA) and  $125,000 - $148,000 (other US locations). Our salary ranges are determined by role, level, and location. As a remote-first company, we strive to consider each candidate's job-related skills, location, experience, relevant education or training to determine individual base salary. Your talent partner will share more about the specific salary range for your preferred location during the hiring process. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Writer, Education, Cloud and Golang jobs that are similar:\n\n $65,000 — $95,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States

Who we are: \nNacelle, the leading Commerce Experience Platform, elevates e-commerce conversion rates by an average of 28%. We provide optimized one-click checkout, content personalization and AI-powered product recommendations. Our advanced headless APIs and composable technology set the standard for enterprise commerce excellence, providing robust solutions for today's dynamic online retail environment. Nacelle is backed by prominent, world-class investors like Tiger Global, Index Ventures and iNovia. For more information, visit nacelle.com\n \nThe role: (Part-time)\n\nWe are seeking a talented and experienced Senior Technical Writer to join our team. The ideal candidate will be responsible for creating and maintaining technical documentation for our platform, ensuring clarity, accuracy, and usability for our customers. This role offers an exciting opportunity to work with cutting-edge technologies and collaborate with cross-functional teams. \n\nIf you want to work in an environment where your contribution is truly felt and appreciated, and where your impact is significant, then come join our team! We're excited to have you.\nIn this role you will:\n\n\n* Simplify complex technical concepts for diverse audiences using clear language and visuals.\n\n* Create and maintain technical documentation including guides, specifications, and white papers.\n\n* Collaborate with subject matter experts to gather information and ensure the accuracy of content.\n\n* Collaborate with various stakeholders to gather information, review drafts, and incorporate feedback into the documentation.\n\n* Update and revise documentation to reflect changes in products or technologies.\n\n* Maintain consistency in terminology, style, and formatting across all documentation.\n\n* Adapt content to meet the needs and preferences of various user groups.\n\n\n\nWe would love to hear from you if:\n\n\n* You have 5-10 years of relevant experience. \n\n* You have a bachelor's degree in English, technical writing, communications, journalism, or a related field.\n\n* You have a portfolio of previous writing samples, especially those related to technical or specialized topics.\n\n* You are a strong researcher who is capable of gathering information from a variety of sources including subject matter experts, technical specifications, and other documentation.\n\n* You are proficient in grammar, punctuation, and sentence structure, as well as the ability to convey complex technical information clearly and concisely.\n\n* You have a solid understanding of technical concepts and terminology relevant to the industry. \n\n* You have strong cross-functional collaboration and communication skills.\n\n* You are meticulously detailed to ensure accuracy and consistency in the documentation.\n\n* You are adaptable with your writing style and tone to target different audiences and communication channels.\n\n\n\nWe’d be really excited if you’ve had:\n\n\n* You have previous experience working for a startup or a commerce provider. \n\n\n\n\nIf you meet most of the criteria for this position, we would still love to hear from you! We believe in fostering talent, growing and providing training to our team as we believe great human beings come first and building skillsets can happen over time.\n\nAuthorization to work in either the U.S. or Canada is a precondition of employment at Nacelle. We unfortunately are not able to provide employment sponsorship at this time.\n\nNacelle is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. \n\nNacelle is committed to providing reasonable accommodations for qualified individuals with disabilities who may require additional assistance in engaging in our application and interview process. Please feel free to reach out to Nacelle's Talent Acquisition Team at [email protected] if you need any assistance completing our application or need accommodations during your interview process.\n\n#LI-REMOTE \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Senior and Senior jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nDallas, Texas, United States

\nAbout Saltbox\n\nAt Saltbox, we believe that operational excellence turns great ideas into great companies. For far too long, modern merchants working with physical goods have been pushed to the fringes of the entrepreneurial ecosystem. We're here to change that. Backed by some of the leading venture capital firms we are opening locations across the U.S. Founded by experienced executives with expertise in real estate, logistics, customer success and technology, we're on a mission to vitalize the American entrepreneurial spirit.\n\nWhat We’re Looking For\n\nReady to kick the dull out of content and work with an exciting brand with endless content opportunities? Join us as our Content Marketing Manager, where we're on the lookout for a writer with a creative soul and a strategic mind. If you're passionate about making content stand out, and transforming our brand into a storytelling machine, this role is for you.\n\nHow do you know if you’re the right candidate? To start, you love to write. Storytelling and a passion to reach readers and engage them in as many different forms as possible is the reason you love to come to work. You have the ability to thrive in a fast-paced startup environment and want to elevate strategy and speed of execution. \n\nYou combine both a strong ownership mentality with the ability to be a great teammate and internal collaborator. You also have a passion for ecommerce operations, and are looking for an opportunity to truly be a part of solving problems for entrepreneurs and small businesses. \n\n \n\nPlease note – for maximum success, it is required that you live in a current Saltbox city: Atlanta, Washington DC, Dallas, Denver, Miami, Minneapolis, Los Angeles, Phoenix, or Seattle\n\n \n\nWhat You’ll Be Doing:\n\n \n\n\n* Create content that is smart as it is engaging, speaking to the right personas, aligning with our brand voice and business goals across channels like web, social, email, video scripts and sales.\n\n* Be the teammate who overflows with great new content ideas and brings them to life  to keep our approach fresh and innovative.\n\n* Collaborate with internal teams to understand all aspects of our business and transform mundane content into compelling copy that aligns to our brand pillars and company mission.\n\n* Keep our content coordinated with a simple and clear content calendar that gives us visibility across blogs, social, emails, smoke signals, and any other way we try to catch our members’ attention and connect with them.\n\n* Utilize artificial intelligence tools strategically to enhance project outcomes, advocating for the selection of appropriate tools based on project requirements and timelines.\n\n* Work to develop the Saltbox Social Media accounts into “must share” and “must follow” feeds. \n\n* Build the Saltbox social voice into one that “reads the room” and fits in across all social media channels. Don’t just post for the sake of it. Understand and optimize our content based on the analytics available to you.\n\n* Stay on top of industry trends, news, and cultural moments that Saltbox can participate in or comment on. \n\n* Support our PR efforts utilizing content to maximize the effectiveness of earned media. In other words, help make people say, “gosh, I see Saltbox everywhere these days!”\n\n\n\n\nRequirements\n\n\n* 3+ years of relevant experience\n\n* Solid collaboration and communication skills\n\n* The ability to be both creative and organized in the way you work\n\n* Strong copywriting and storytelling skills\n\n* A portfolio showcasing content writing ability\n\n* Experience with and knowledge of X, Facebook, Instagram, TikTok, and LinkedIn and how they’re different from one another\n\n* Mastery of managing various project and hitting deadlines\n\n* Aptitude to effectively utilize AI-powered platforms and excel in generating engaging content by expertly navigating and leveraging prompt-based systems, pivotal for optimizing content marketing efforts\n\n* This role is remote (must be authorized to work and residing in United States) with some travel required (up to 20% travel annually) \n\n\n\n\nIt would be amazing if you have:\n\n\n* … previous social media management experience\n\n* … experience with the Adobe Creative Suite\n\n* … an appetite for learning about the newest editing and creative apps\n\n* … a solid understanding of TikTok and Reels\n\n* … a good design sense\n\n* … a personal interest in newsletters and other online non-social media content strategies\n\n* … experience within the logistics and/or ecommerce industries\n\n\n\n\nWhat We Offer:  We strongly value creating an environment where our employees are healthy and happy. Because of this, we are committed to generous benefits including:\n\n\n* Health ben­e­fits for individual:\n\n\n\n* Den­tal and vision are cov­ered 100%\n\n* Med­ical is cov­ered 100% for two different plans (UHC) or a tiny premium for PPO\n\n\n\n* 401K Plan Options\n\n* Company paid long and short term disability and life insurance\n\n* Vacation time, sick time and paid holidays\n\n* Paid parental leave\n\n* Job training opportunities, learning and professional development \n\n\n\n\nAre you ready to join a dynamic and fast-paced start-up? Saltbox is excited to offer a full-time position with a base salary range of $85,000-$100,000 plus equity. We understand that each individual brings unique skills and experiences to the table, which is why our salary ranges are tailored to the role, level, and location of the job.\n\nWhat is it like to work at Saltbox? \n\nFor those of us at Saltbox, our values represent a shared and deeply held belief that inspires our behaviors towards one another, our partners, and our Members:\n\n\n* We operate with high integrity\n\n* We cultivate self-awareness\n\n* We work with an ownership mentality\n\n* We communicate with transparency\n\n* We embrace vulnerability\n\n* We act with empathy & kindness\n\n\n\n\nOur mission is to make logistics approachable, accessible, and efficient for all. Check out what human-centric logistics means to our members. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Video, Marketing and Ecommerce jobs that are similar:\n\n $57,500 — $107,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLos Angeles, California, United States

\n\n\nAbout the Role: \n\nAs a Motive Senior Technical Documentation Writer, you will be responsible for editing and maintaining the quality of articles produced by writers. You will work closely with cross-functional teams to collect major product launch information and manage the smooth flow from finalizing the list of articles, assigning articles to writers, proofreading, and having them published on the Help Center. You will also contribute to the continuous improvement of internal knowledge management processes, as well as provide valued input on improving the customer experience of the Help Center and Support. You will act As a liaison between project managers and writers to assign tickets, negotiate deadlines, and intervene where required. You will also support the manager on different team projects and more.\n\nWhat You’ll Do: \n\n\n* Maintain quality: Proofread articles curated by writers, provide feedback, and audit the Help Center support articles on https://helpcenter.gomotive.com/hc/en-us for further improvements.\n\n* Manage team’s workload of tickets and other projects.\n\n* Collaborate with Product & Engineering for major product launches.\n\n* Collaborate cross-functionally with training and development teams to have articles published on time for new products and features\n\n* Develop SOPs/ guidelines in collaboration with the manager to keep the team updated with changing processes and requirements\n\n* Train team on new processes, SOPs, and guidelines to ensure a smooth transition.\n\n* Maintain a writer scorecard for every writer and provide feedback for continuous improvement.\n\n* Keep the manager updated with the continuous improvement of the team’s performance.\n\n* Provide valued input on improving the customer experience of the Help Center and Support.\n\n* Perform data analysis to analyze trends and patterns of user traffic on the Help Center.\n\n* Identify customers’ needs and gaps in content and recommend new topics.\n\n* Ensure all-around consistency in Support articles to maintain quality standards (style, fonts, images, and tone) and generate Quality Reports to report issues and fixes in the articles.\n\n* Research industry best practices and tools, and implement them to produce high-quality Support content.\n\n* Own initiatives from start to finish that impact the customer experience at the Help Center\n\n\n\n\nWhat We're Looking For: \n\n\n* Proven work experience of at least 3 years as a Technical Writer, Documentation Writer, Content Writer, or similar role-writing customer-facing product documentation\n\n* They have proven work experience of at least 1 year as Senior Technical Writer, Senior Documentation Writer, Senior Content Writer, or similar role leading a team.\n\n* Excellent writing and editing skills in English (Portfolio of published articles required)\n\n* Hands-on experience with Content Management Systems (e.g. Zendesk, WordPress, Salesforce, etc.)\n\n* Experience adhering to a Style Guide / Content Standard when writing documentation\n\n* Experience working with cross-functional stakeholders\n\n* Familiarity with SaaS and/or Hardware products\n\n* Ability to self-motivate and work independently\n\n* Ability to negotiate and manage projects\n\n* Ability to inspire and encourage others for continuous improvement\n\n* Willing to accept feedback on writing from peers\n\n* Excited to work in a fast-paced environment with an innovative and hard-working team\n\n\n\n\n\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS and Senior jobs that are similar:\n\n $50,000 — $92,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLahore, Punjab, Pakistan

Position Overview:\nFuse Network seeks a knowledgeable Technical Writer to join our dynamic team. The ideal candidate will be skilled at translating complex technical concepts into clear, concise, and user-friendly documentation. This role is essential in ensuring that both our B2B partners and B2C users can seamlessly adopt and utilize the innovations Fuse offers in the web3 payment space.\n\n\n\n\nKey Responsibilities:\n\n* \nDocumentation Development: Craft, revise, and maintain technical documentation including user manuals, integration guides, API documentation, and troubleshooting guides.\n\n\n* \nCollaboration: Work closely with product managers, developers, and other stakeholders to gather information and ensure accuracy in documentation.\n\n\n* \nContent Strategy: Organize and structure documentation in a manner that's intuitive and user-friendly, ensuring consistency across all materials.\n\n\n* \nMultimedia Creation: Design and develop visual aids, diagrams, and videos to complement and enhance written content.\n\n\n* Feedback Loop: Act on feedback from users and internal teams to continuously improve documentation.\n\n* Stay Updated: Keep abreast of product updates, changes, and launches to ensure documentation is always current.\n\n* Webinars. Masterclasses, Training & Workshops: Occasionally lead or assist in workshops and training sessions, leveraging documentation to educate both internal teams and external partners/users.\n\n\n\nQualifications:\n\n\n* Bachelor’s degree in Technical Writing, Communication, Computer Science, or a related field.\n\n* Proven experience as a Technical Writer, preferably in the fintech, blockchain, or tech sector.\n\n* Ability to grasp complex technical concepts and convey them in clear and concise language.\n\n* Familiarity with web3, blockchain, and related technologies is a plus.\n\n* Strong proficiency in tools like Microsoft Office, Google Docs, and technical writing software such as MadCap Flare or Atlassian Confluence.\n\n* Ability to work collaboratively in a fast-paced environment, managing multiple projects simultaneously.\n\n* Excellent attention to detail, organizational skills, and a proactive mindset.\n\n\n\nWhat We Offer:\n\n\n* Competitive compensation package.\n\n* Opportunity to be at the forefront of the web3 revolution and contribute meaningfully to user understanding and adoption.\n\n* Collaborative, inclusive, and flexible work environment.\n\n* Continuous learning and professional growth opportunities.\n\n\n\n\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nWorldwide